Contact

Get in Touch With Our Team

Need assistance with your profile, have a safety concern, or just want to share a success story? Our local support team is here to help you navigate your journey. For urgent danger, contact Australian emergency services on 000. This form is for website, content and community support.

Customer Support Guide

  • For the fastest resolution, email our team directly at support@bbwaustralia.com.au using the email address registered to your account.
  • Always include specific details, usernames, or screenshots if you are reporting a technical issue or a safety concern to help us investigate thoroughly.
  • Expect a response from our human moderation and support team within 24 hours during standard Australian business days.